Common questions from homeowners.

Most residential solar installations take 1 to 2 days depending on system size and roof complexity. Battery-only installs typically take half a day. We'll confirm the exact timeline when we schedule your install date.

Both. We design the system around your actual consumption patterns first, then ensure compatibility with your inverter. Our designers review your usage data and roof layout before recommending a battery size.

All panels come with the manufacturer's performance warranty. If a panel underperforms within that warranty period, we manage the claim with the manufacturer on your behalf. Our lifetime installation warranty also covers any workmanship issues.

The Small-scale Technology Certificate (STC) scheme is a federal government incentive that reduces the upfront cost of your solar system. The number of STCs your system earns depends on its size, your location, and the current deeming period. We calculate and apply the rebate directly to your quote — you don't need to do anything.

The CHBP is a federal government program that reduces the cost of eligible home battery systems via STCs. The rebate amount depends on your battery's capacity and the current STC factor, which steps down every six months. We calculate the exact rebate for your system and apply it to your quote.

All equipment comes with the manufacturer's standard warranty (typically 10 to 25 years on panels, 10 years on batteries and inverters — varies by brand). On top of that, Prestige Power & Energy provides a lifetime warranty on our installation workmanship. If anything we installed causes a problem, we fix it.

We currently service all of South East Queensland, including Brisbane, Gold Coast, Sunshine Coast, Ipswich, Logan, Redlands, and surrounding areas. We're expanding to new regions soon — contact us to check availability in your area.

The typical timeline is 2 to 6 weeks from enquiry to install, depending on system complexity, grid connection approval, and scheduling availability. We'll give you a realistic timeline during your design consultation.

We install Goodwe, Sungrow, and Sigenergy inverters — all Approved Products under the federal scheme and well-supported in Australia. We'll recommend the best fit for your system during the design phase.

Most roofs in South East Queensland are suitable. Key factors are roof orientation (north-facing is ideal), pitch, available unshaded area, and structural condition. Our designers assess all of this during the quoting process using satellite imagery and on-site data — at no cost to you.